Returns & Exchanges
At Sutisancha Designer Sarees, we strive for complete satisfaction with every drape. If your purchase does not meet your expectations, we offer a seamless return and exchange process within 7 days of delivery for all eligible handcrafted sarees.
Return Process
- 1.Initiate Request
Log in to your account or visit our returns portal to submit a request with your order ID and photos of the saree within 48 hours of receipt.
- 2.Quality Inspection
Once approved, ensure the saree is folded in its original packaging with all designer tags and the unstitched blouse piece intact for verification.
- 3.Reverse Pickup
Our logistics partner will schedule a pickup from your address; please ensure you receive a signed acknowledgment receipt from the courier agent.
- 4.Refund or Exchange
After a successful quality check at our warehouse, your refund will be processed to the original payment method or your exchanged saree will be dispatched.
